We’re on the lookout for a Responder to join our amazing Reach & Respond team. We are looking for somebody who wants to make a positive difference to people’s lives.
The Reach & Respond service operates on a 24/7 basis, and supports nearly 9,000 vulnerable people to remain living independently and safely in their own home. You will be forward thinking, solution focused and will champion the services offered by our Reach & Respond service.
What matters to us most is our customers. We believe our colleagues are the key to this, by working collaboratively and being ambitious in our actions, we achieve great things for our customers and communities.
The role involves some of the following key tasks:
- Providing emergency response visits, for example assisting a customer in the event of a fall at home, or providing support and reassurance to customers if they are unwell or are in need of assistance
- Installation of a range of assistive technology equipment and undertaking maintenance and repair activity
- Collecting and maintaining accurate customer information to support a person-centered, quality service to our customers
- Contributing to promotional activities
- Providing information and advice to our customers.
You will need to have the ability to work collaboratively with colleagues, using your initiative to build strong relationships across the service area and with partner organisations. You will also need to be able to:
- Use your own initiative
- Exercise a high degree of flexibility
- Demonstrate you are computer literate
- Use your strong communication and interpersonal skills within the role.
Ashley Smallwood is our Responder Services Team Leader, so if you fancy an informal chat about the role, why not give her a call on 01642 836092.
Closing date for applications is Monday 22 April 2024, applications will be reviewed throughout the duration of the advert and we may close it early should enough applications be received. We are not working with recruitment agencies on this vacancy.
Interviews are currently scheduled for Friday 26 April 2024, please ensure you have availability on this date.
Beyond Housing’s Employability team is here to support your application. If you need any assistance please call 0345 065 5656 or email employmentsupport@beyondhousing.co.uk.
Who is Beyond Housing?
Our story began in 2018 and we’d like you to be part of our future. With over 15,000 homes, 30,000 customers and 750 colleagues, we’re changing lives every day. Our mission is simple; to provide homes customers want, services they value, delivered by people who care. We want to help our customers and communities to succeed and thrive. Considerate, collaborative, ambitious and accountable – that’s just our way of life.
Our offices are more than just the space we work in. We encourage inspiration, creativity and productivity in a relaxed and comfortable environment. We’re looking for people who are travelling in the same direction when it comes to the way we work, live our values and deliver our services. Our reward and recognition offer is pretty impressive too!
We have ambitious plans for further growth and impact, and we need the right people to take this leap with us. It may be challenging at times, but you can be assured that it is going to be rewarding and inspiring. After all, we are changing lives, every day, in all that we do.
Our values and extremely important to us and we want all our colleagues to really live our values every day, we are looking for candidates who show they have the skills to do the role and are aligned with our values.
At Beyond Housing, we are committed to ensuring that all applicants are treated fairly throughout our recruitment and selection processes and are not discriminated against on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
Why choose us?
The team here at Beyond Housing genuinely care about the work we do to transform the lives of our customers. We think this is a pretty big reason to love your career at Beyond Housing, and that’s why our benefits package shows Beyond Housing genuinely cares about its teams too.
Our people are our best asset, so we want to make sure your wellbeing is the best it can be. Our responsibilities as an employer extend beyond the workplace, we want to make sure we can help and support you when you need it most.
So here goes:
- Flexible working patterns to suit your commitments
- Generous holiday entitlement
- Impressive salaries with incremental pay increases for most colleagues
- Commitment to paying the Real Living Wage for our staff
- Competitive pension scheme with generous employer contributions
- Life assurance to look after your loved ones
- Health plan
- A much needed caffeine boost with free tea and coffee (and cordial for when you’re feeling parched)
- Cycle to work scheme (if you’ve got the legs for it)
- Annual cost of living pay rise
- Agile working – to give you that positive work life balance.
- Rather not work the normal 9 – 5? If you have a working pattern that you would prefer, please discuss this with us and we might be able to support.
