- £31,803 per annum plus additional benefits.
- 37 hours per week.
- Home-based with occasional travel.
- Permanent role.
- Closing date for applications: 13.05.26 (Midday)
Please be aware that we are unable to provide Visa Sponsorship against this role. Applicants must already have the legal right to work and reside in the UK without the need for Employer Sponsorship.
At Magna, our vision is to create great homes together. We have ambitious plans, and are seeking creative, aspirational, and talented people to join our fast paced, adaptable, and highly collaborative environment.
The role and what you take care of:
We have a permanent, full-time opportunity to join our Customer Contact and Community Support team as a Maintenance Scheduler. You will be part of a talented team where our people are passionate about delivering an excellent customer experience and are highly motivated to contribute to our success.
- Ensure timely, effective, and reliable repairs and maintenance by utilising our scheduling software and systems.
- Responds to and manages all customer contacts promptly, ensuring customers receive the best experience at the right time, first time, while placing our customer experience at the heart of everything you do.
- Issuing work orders and invoices, while coordinating with contractors to ensure a smooth and satisfactory experience for both the business and our customers.
- A Comprehensive role profile is attached to this advert.
What you need to be successful:
- Demonstrative ability to provide exceptional customer service, ensuring accuracy on the first attempt. Highly organised, positive, and capable of meeting tight deadlines.
- Proficient in computer literacy, with knowledge of systems and related software.
- Dedicated to exceeding expectations to deliver an outstanding customer experience.
- Skilled in problem-solving through effective collaboration with customers and colleagues.
- Proven track record of contributing towards team targets and project success.
Applicants with transferable qualities are encouraged to apply.
For an informal discussion about this post, please contact: Dani Davies – Talent Acquisition Manager at: dani.davies@magna.org.uk or by mobile: 07528 974936
To apply, please follow the link attached to this advert.
Magna reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application early.
Magna Benefits:
We pride ourselves on providing an excellent working environment and great benefits. We look after those who work for us as we understand that without the commitment of our colleagues, we would not be able to provide the fantastic range of services to our customers.
We offer:
- Company sick pay
- Pension matched up to 8%.
- Learning and Development.
- Mileage and Agile working
- Paid day a year to volunteer.
- Wellbeing Portal and Colleague Voice.
- Rental / Stamp Duty Loan and Credit Union.
- Employee assistance & Health Care Cash Plan.
- Discounts on entertainment, high street shops and grocery shopping.
- Competitive annual leave entitlement, which increases progressively with the duration of your service over the first five years.
Our full range of benefit details can be viewed on our website under each vacancy.
