We are looking for 2x Customer Services Assistant to join the National Theatre’s Customer Experience and Commercial Operations team
As a Customer Service Assistant, you will often be our customers first point of contact and will be expected to provide a first-class welcome to all, always going the extra mile to provide the best experience. You will be flexible and work hard to ensure the bookshop is welcoming, safe and profitable.
The successful candidates will have the following:
- Experience working in a fast paced busy retail environment.
- Passion for theatre and books
- A friendly, enthusiastic and approachable manner with demonstrable experience of providing proactive customer service to ensure each customer receives an outstanding customer experience.
- The ability to work under front line pressure whilst maintaining a professional approach to providing an efficient and effective service at all times.
- Passion to drive revenue through upselling/hitting retail targets etc.
- Experience of using an EPOS system.
If that sounds like you, then we would love to hear from you!
Please note:
The closing date for the receipt of a completed application is Monday 20 July 2026 at 12pm
