Community Safety Officer – Somerset
- Salary £37,778 per annum plus benefits.
- 37 hours per week.
- Fixed term contract – 2 years.
- Home-based with regular site attendance across Somerset.
- Closing date for applications 30.04.26 (Midday)
Please be aware that we are unable to provide Visa Sponsorship against this role. Applicants must already have the legal right to work and reside in the UK without the need for Employer Sponsorship!
At Magna our vision is to create great homes together. We have ambitious plans, and are seeking creative, aspirational, and talented people to join our fast paced, adaptable, and highly collaborative environment.
The role & what you take care of:
Magna is delighted to offer an exceptional career opportunity to join our Customer and Community Support team as a dedicated Community Safety Officer. In this role, you will support the Magna Safer Communities Lead to ensure that cases involving anti-social behaviour, domestic abuse, and safeguarding processes are thoroughly investigated and managed according to established protocols. You will become part of a professional team who are passionately committed to delivering an exceptional customer experience, while contributing to our organisational objectives of delivering great homes together!
- Undertake case management and legal work (including preparing and presenting Injunctions and possession claims; up to and including eviction).
- Attend and contribute to multi-agency meetings and manage referrals and queries from other agencies.
- Compile relevant information and data for other teams, such as complaints or access requests.
What you need to be successful.
- Excellent customer care, problem solving, record keeping and communications skills.
- Experience of using, preparing and instructing on legal and non-legal interventions and multi-agency working.
- Demonstrated attention to accuracy and detail, with experience utilising case management systems.
- Hold a valid driving licence, access to a vehicle, and be prepared to travel for work-related purposes.
This post is subject to a basic level DBS check (Disclosure and Barring Service). Applicants with transferable qualities are encouraged to apply.
For an informal discussion about this post, please contact: Dani Davies – Talent Acquisition Manager at: dani.davies@magna.org.uk or by mobile: 07528 974936
Magna reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application early. To apply please visit our website www.magna.org.uk, select Careers Tab – Current Vacancies.
Magna Benefits:
We pride ourselves on providing an excellent working environment and great benefits. We look after those who work for us as we understand that without the commitment of our colleagues, we would not be able to provide the fantastic range of services to our customers.
We offer:
- Company sick pay
- Pension matched up to 8%.
- Learning and Development.
- Mileage and Agile working
- Paid day a year to volunteer.
- Wellbeing Portal and Colleague Voice.
- Rental / Stamp Duty Loan and Credit Union.
- Employee assistance & Health Care Cash Plan.
- Discounts on entertainment, high street shops and grocery shopping.
- Competitive annual leave entitlement, which increases progressively with the duration of your service over the first five years.
Our full range of benefit details can be viewed on our website under each vacancy.
