As our intraday analyst, you’ll play a vital role in ensuring our customer service teams have the right resources in place at the right time to deliver an excellent customer experience. You’ll monitor real-time performance across our contact channels, identify trends and risks, and make live operational adjustments to help maintain service levels and achieve Continue reading..

We’re looking for a passionate and motivated customer service team leader to lead our service centre team and help deliver an outstanding experience for our customers. In this role, you’ll oversee the day-to-day performance of a team of customer service advisors, providing leadership, coaching and support to ensure customer enquiries are resolved efficiently and professionally. Continue reading..

We are looking for a Community Safety Officer to lead on tenancy enforcement and litigation with full case ownership management of complex and high level anti-social behaviour cases. In the role, you will develop multi-agency relationships and taking a proactive approach to resolving anti-social behaviour within our communities and support the housing team to deliver Continue reading..

Become an integral part of Beyond Housing’s decarbonisation journey by supporting the delivery of energy efficiency and retrofit improvements across our homes. As contractor manager within asset sustainability, you will provide oversight of contractors delivering insulation, low-carbon heating, solar PV and associated M&E works, ensuring projects are delivered safely, compliantly and to the highest quality Continue reading..

Contractor Manager Become an integral part of Beyond Housing’s decarbonisation journey by supporting the delivery of energy efficiency and retrofit improvements across our homes. As contractor manager within asset sustainability, you will provide oversight of contractors delivering insulation, low-carbon heating, solar PV and associated M&E works, ensuring projects are delivered safely, compliantly and to the Continue reading..

We are looking for a maintenance team leader to join our team and lead the delivery of safe, efficient and customer-focused maintenance services.   This role is responsible for leading and managing the maintenance team to deliver high-quality repairs and voids services that are safe, efficient, and customer focused. Working closely with the Area Manager and Continue reading..

Lead growth. Drive innovation. Make a difference. Are you a commercially minded leader who thrives on turning opportunities into sustainable growth while making a real difference to people’s lives? At Beyond Housing, our Reach & Respond service supports thousands of customers through innovative telecare, technology and support solutions. We’re looking for an ambitious and strategic Continue reading..

Lead growth. Drive innovation. Make a difference. Are you a commercially minded leader who thrives on turning opportunities into sustainable growth while making a real difference to people’s lives? At Beyond Housing, our Reach & Respond service supports thousands of customers through innovative telecare, technology and support solutions. We’re looking for an ambitious and strategic Continue reading..

An excellent opportunity has become available for a qualified and experienced gas heating engineer to join Beyond Housing. Based at Whitby, the successful candidate will be qualified and experienced in domestic gas and heating installation, servicing and repair, and will provide an out-of-hours call out service on a 1 week in 4 or 5 basis, Continue reading..

Are you a fully qualified electrician who is looking for a new, exciting challenge? If you answered yes, then look no further, a role at Beyond Housing is just what you are looking for. We’re recruiting two electricians to join our team. Joining our team permanently as an electrician means you’ll be supplied with a Continue reading..