IT Infrastructure Engineer

  • By GK Recruitment
  • 28000 PA - 35000 PA
  • Blackburn
  • Permanent

We are currently seeking a IT Infrastructure Engineer to join our clients small team providing a high level of technical support internally both in the UK and Europe. This is a technical role requiring proven experience of using Windows Server 2003, 2008, Active Directory and Microsoft Exchange. The job is very much a hands on IT role with wide ranging responsibilities. The position is suited to someone who has a good understanding of networks, servers and IT support and someone who has strong customer service skills. The successful candidate will have a can-do attitude, be a team player but able to work on their own, have the ability to problem solve and a drive to make improvements. Key Responsibilities. You will be responsible for implementing and maintaining all aspects of our client's technology. This includes daily support incidents, desktop and server troubleshooting, business continuity planning and execution, hardware/software installation and upgrades, new infrastructure build outs, telecommunications. Monitor and maintain the company's servers and network including hardware and software. Setting and maintaining group policies using Active Directory. Provide up to 3rd tier support in a timely manner utilising the company's IT helpdesk and visiting users at their desks to provide local support for various IT issues. Manage, reassign or escalate helpdesk requests efficiently either technically or to Management if unable to complete. Work pro-actively in the department to help minimise any future problems. Manage and maintain IT hardware and software assets. Skills & Experience. Working in an IT support environment (in an end-user would be advantageous but not essential. 2003/2008 Windows Server, including permissions & good level of understanding of Active Directory. Configuring and administering MS exchange. Configuring and supporting MS Office 2007, Outlook and web communication programmes. Telephone systems (IP, SIP. Additional experience with any of the following will be a real advantage: Veeam, VMware, SCCM, WSUS, Sophos AV, Mimecast, Citrix, Linux, Office 365. If you are looking to progress in your IT career and develop further as the department grows then this could be a great opportunity for you. Please apply …

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