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Jobs & Careers magazine | September 21, 2017

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Contact Centres

Senior Customer Service Advisor (Debt Advisor – Cardiff)

April 4, 2017 |

Please note that this job is advertised on our website as ‘Debt Advisor (Cardiff)’.

Here at StepChange Debt Charity we help people get their finances back in shape and their lives back on track. This is what makes us the … Read More

Customer Service Advisor

April 3, 2017 |

*Please note, this role is referred to as ‘Helpline Advisor’ on our website*

Here at StepChange Debt Charity we help people get their finances back in shape and their lives back on track. This is what makes us the UK’s … Read More

Customer Claims Handler (Motor)

March 26, 2015 |

This is an exciting opportunity as the Motor Team at Bristol Claims Handling Centre is growing. As a Customer Claims Handler (Motor) you will be based in a contact centre role which is predominately telephone based focusing on excellent customer … Read More

Working in a contact centre: battery hens with headsets?

May 2, 2013 |

Some view a job in a call centre as akin to being a battery hen with a headset. But think again. The call centre – more commonly now called the contact centre as it handles the internet and other customer … Read More